These Terms & Conditions govern your use of the mancity888 platform and constitute a binding legal agreement between you and mancity888. Please read them carefully before registering or placing any bets.
Welcome to mancity888. These Terms & Conditions ("Agreement", "Terms") set out the legally binding rules that govern your access to and use of the mancity888 website, mobile platform, and all associated services (collectively, the "Platform"). By accessing the Platform, registering an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.
mancity888 is operated as an online casino and sports betting platform serving players in Malaysia, including those located in Kuala Lumpur, Petaling Jaya, Shah Alam, Penang, Johor Bahru, and other parts of the country. References to "mancity888", "we", "us", or "our" throughout this document refer to the operator of the Platform.
These Terms apply to all visitors, registered users, and any other persons who access or use the Platform. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform constitutes unconditional acceptance of these Terms.
Important Notice: Gambling involves risk. You may lose all funds you deposit. mancity888 is intended for entertainment purposes only and is strictly for players aged 21 years and above. If you are under 21, you are not permitted to use this Platform under any circumstances.
For the purposes of this Agreement, the following definitions shall apply:
To register and maintain an Account on mancity888, you must satisfy all of the following eligibility criteria at all times:
You must be at least 21 years of age. mancity888 strictly enforces this minimum age requirement. Any Account found to belong to a person under 21 will be immediately suspended, all balances forfeited, and the matter reported to appropriate authorities where required. Age verification documents will be requested during the KYC process.
You must have full legal capacity to enter into a binding contract under the laws of your jurisdiction of residence. You must not be acting as an agent, nominee, or representative of another individual when registering or operating an Account.
You are solely responsible for ensuring that your access to and use of the Platform complies with all Applicable Laws in your jurisdiction. mancity888 makes no representation that use of the Platform is lawful in any particular jurisdiction outside of its operational scope. Access from a Prohibited Territory is strictly forbidden.
Each individual may hold only one Account on the Platform. The creation of multiple Accounts by a single individual — whether using the same or different personal details, payment methods, or devices — is strictly prohibited and will result in immediate Account suspension and forfeiture of all associated balances.
Individuals who are currently subject to a self-exclusion order, or who have previously requested self-exclusion from gambling services, are not permitted to register or access the Platform. Any attempt to circumvent an active self-exclusion will result in immediate Account closure.
When registering an Account, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, residential address (including city, e.g., Kuala Lumpur, Penang, or Johor Bahru), valid email address, and valid mobile number. Providing false or misleading registration information constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your credentials with any third party. mancity888 will never ask for your full password via email, chat, or any other communication channel.
You agree to notify mancity888 immediately upon becoming aware of any unauthorised access to or use of your Account. mancity888 accepts no liability for any loss or damage arising from your failure to maintain the security of your Account credentials.
KYC Verification: All Members are required to complete KYC verification before processing any withdrawal. You will be required to submit a valid Malaysian government-issued identity document (MyKad, Passport, or Driver's Licence), proof of residential address (utility bill or bank statement dated within 3 months), and a selfie holding your identity document. Verification is typically completed within 24–48 hours.
By using the mancity888 Platform, you agree to use it solely for lawful, personal, non-commercial entertainment purposes. The Platform and all its content — including game software, odds data, graphics, user interfaces, and written materials — are provided for use strictly in accordance with these Terms.
You agree that you will not:
mancity888 reserves the right to monitor all activity on the Platform and to take appropriate action — including Account suspension, balance forfeiture, and referral to law enforcement authorities — in response to any suspected breach of these Terms of Use.
mancity888 supports the following MYR payment methods for both deposits and withdrawals: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, and RHB Bank. All transactions are processed in Malaysian Ringgit (MYR). mancity888 does not accept deposits in foreign currencies directly; any currency conversion is the Member's sole responsibility.
All deposits must be made from payment instruments registered in the Member's own name. Third-party deposits are strictly prohibited. The minimum deposit amount is RM20 unless otherwise stated on the Platform at the time of deposit. mancity888 reserves the right to refuse or reverse any deposit it has reasonable grounds to suspect is fraudulent or made in breach of these Terms.
Withdrawals will only be processed to payment instruments registered in the Member's own name and previously used to fund the Account, where applicable. Completed KYC verification is mandatory before any withdrawal is approved. mancity888 targets the following processing times: e-wallets (Touch 'n Go eWallet, Boost, GrabPay) within 5 minutes; DuitNow/FPX within 5–15 minutes; bank wire within 15–60 minutes. These are target times and not guaranteed delivery times.
Minimum and maximum transaction limits apply to all deposit and withdrawal methods. Current limits are displayed within the Member's Account interface at the time of transaction. mancity888 reserves the right to amend transaction limits at any time with or without prior notice.
Accounts that have had no login activity for a period of 12 consecutive months shall be deemed inactive. mancity888 reserves the right to apply an inactivity fee of RM20 per month to inactive Account balances, provided the Member is given prior written notice. Any remaining balance after deduction of applicable fees remains withdrawable upon Account reactivation subject to KYC verification.
mancity888 offers a range of bonuses and promotions to eligible Members, including welcome bonuses, deposit match offers, cashback, free bets, referral rewards, VIP tier benefits, and migration bonuses. All bonuses are subject to the specific terms stated in the relevant promotion page and the general bonus conditions set out herein.
Wagering Requirement Notice: Bonus funds are not immediately withdrawable. A wagering requirement of between 15x and 30x (as specified per individual promotion) must be completed within the stated validity period. Failure to meet wagering requirements within the specified timeframe will result in automatic cancellation of the bonus balance.
All bets placed on the mancity888 Platform — whether on casino games, live dealer tables, sports events (including EPL, Liga Super Malaysia, UFC, and other markets), lottery draws, or arcade games — are subject to the applicable game or market rules displayed on the Platform at the time of play.
The following conduct is strictly prohibited on the mancity888 Platform and will result in immediate Account suspension, forfeiture of funds, and may be referred to relevant authorities:
mancity888 is committed to promoting responsible gambling. We provide a suite of tools designed to help Members maintain control over their gambling activity. These tools include deposit limits, session time limits, loss limits, and self-exclusion options, all accessible from within the Member's Account settings.
We strongly encourage all Members to set personal limits before commencing play. Gambling is intended as a form of entertainment and should never be viewed as a source of income or a means to address financial difficulties.
Members who feel that their gambling behaviour is becoming problematic are encouraged to make immediate use of our self-exclusion tools or to contact our support team to apply a cooling-off period. The Platform is intended for players aged 21 and above only.
Support Resources: If you or someone you know may have a gambling problem, please seek help from a professional support service. Resources available in Malaysia include Talian Kasih (helpline: 15999) and international support organisations such as GamCare. These are text-only references for informational purposes — mancity888 does not endorse, operate, or affiliate with these third-party services.
For a full description of our responsible gambling tools, policies, and support resources, please visit our dedicated Responsible Gambling page.
All content on the mancity888 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, game software, and the overall look and feel of the Platform — is the property of mancity888 or its licensed content providers and is protected by applicable intellectual property laws.
mancity888 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without the prior written consent of mancity888.
The mancity888 name, logo, and all related marks, trade names, and service marks are the exclusive property of mancity888. Unauthorised use of any mancity888 intellectual property is strictly prohibited.
To the fullest extent permitted by applicable law, mancity888 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage or system failure, arising from your access to or use of (or inability to access or use) the Platform.
Nothing in these Terms excludes or limits mancity888's liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
mancity888 reserves the right to suspend or permanently terminate any Member's Account, with or without prior notice, in circumstances including but not limited to:
Members may voluntarily close their Account at any time by contacting mancity888 support. Upon voluntary closure, any remaining verified balance (net of applicable bonus balances subject to incomplete wagering requirements) will be returned to the Member's registered payment method within a reasonable timeframe, subject to completion of KYC verification.
Where an Account is suspended or terminated by mancity888 due to a breach of these Terms, mancity888 reserves the right to retain all funds in the Account pending investigation and to forfeit funds where a material breach is established.
mancity888 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they affect Member rights or obligations in a significant way — mancity888 will provide notice to registered Members via the email address associated with their Account or through a prominent notice on the Platform, at least 14 days prior to the changes taking effect.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and close your Account prior to the effective date.
The most current version of these Terms is always accessible at https://mancity888.cam/terms-conditions. The date of the most recent revision is indicated at the top of this page.
These Terms & Conditions shall be construed and governed in accordance with applicable law. Any dispute, controversy, or claim arising out of or in connection with these Terms — including any question regarding their existence, validity, or termination — shall be subject to the dispute resolution procedures set out herein.
In the first instance, Members are encouraged to contact mancity888 support to resolve any dispute informally. mancity888 will make reasonable efforts to resolve all complaints within 14 business days of receipt.
Where informal resolution is not achieved, disputes may be submitted to the formal complaints process. Details of the complaints process are available from mancity888 support. The decision issued through the formal complaints process shall, subject to any applicable statutory rights, be final and binding on both parties.
Language of Proceedings: All formal communications, complaints, and dispute resolution proceedings shall be conducted in English unless both parties expressly agree otherwise in writing.
If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact mancity888 through the following channel:
Email: [email protected]
Live Chat: Available 24/7 via the Platform interface in English, Bahasa Melayu, and Mandarin.
Response Time: Email enquiries are typically responded to within 1–2 business days. Live chat average response time is 3–5 minutes.
When contacting us regarding a specific Account matter, please include your registered username and the email address associated with your Account to allow us to locate your records promptly. Do not include sensitive information such as passwords or full payment card numbers in any correspondence.
Our Terms & Conditions are structured to protect both the integrity of the Platform and the rights of every mancity888 Member.
Clear rules around credential management, KYC verification, and single-account enforcement protect your Account from fraud and unauthorised access.
Defined deposit and withdrawal conditions — including processing times for Touch 'n Go eWallet, DuitNow, FPX, and major Malaysian banks — ensure transparent MYR fund management.
All bonus conditions — including wagering requirements, time limits, and eligible games — are clearly disclosed so there are no unexpected surprises when you attempt to withdraw.
Certified RNG technology, prohibited conduct rules, and anti-collusion measures maintain a level playing field for all Members across every casino game and sports betting market.
Embedded responsible gambling provisions — including the 21+ age requirement, self-exclusion tools, and support references — protect vulnerable players at every point of interaction.
A structured two-stage complaints and dispute resolution process — informal resolution first, formal process second — ensures every Member concern receives a fair and timely response.
Our 24/7 support team — fluent in English, Bahasa Melayu, and Mandarin — is ready to clarify any aspect of these Terms & Conditions. You can also explore our FAQ for quick answers.
For players aged 21 and above only. Please gamble responsibly.